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PRIVACY POLICY

Last updated: 24th of April 2026

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1. Introduction

I NEED THAT (“we”, “us”, “our”) is an online store based in Perth, Western Australia, offering original wall art, clothing, phone cases and related products to customers worldwide.

We are committed to protecting your privacy and handling your personal information in a secure, transparent and responsible manner. This Privacy Policy explains how we collect, use and protect your information when you visit or make a purchase from our website.

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2. Information We Collect

We may collect the following types of personal information:

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a. Information You Provide

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Order and transaction details

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b. Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages viewed and interactions on our site

  • Cookies and tracking data

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c. Payment Information

Payments are securely processed through third-party providers, including:

  • PayPal

  • Stripe (credit/debit card processing)

We do not store or have access to full payment details such as credit card numbers. Payment providers handle this information in accordance with their own privacy and security policies.

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3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Arrange production and shipping through fulfilment partners

  • Communicate with you about your order

  • Provide customer support

  • Improve website functionality and user experience

  • Detect and prevent fraud or misuse

  • Comply with legal and regulatory obligations

We do not sell, rent or trade your personal information.

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4. Third-Party Services

To operate our business, we rely on trusted third-party providers, including:

  • Print-on-demand fulfilment services (e.g. Printify)

  • Payment processors (PayPal and Stripe)

  • Website hosting and platform services (Wix)

  • Analytics and performance tools

These providers only receive the information necessary to perform their services and are required to protect your data.

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core site functionality

  • Analyse traffic and performance

  • Improve your browsing experience

You can control or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

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6. International Data Transfers

As we operate globally, your information may be transferred to and processed in countries outside your own, including by our service providers.

By using our website, you consent to this transfer where applicable.

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7. Data Security

We take reasonable technical and organisational measures to protect your personal information, including the use of secure platforms and encrypted payment processing.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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8. Your Rights

Depending on your location, you may have rights including:

  • Access to the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (where legally permitted)

  • Object to or restrict certain types of processing

To exercise these rights, please contact us using the details below.

 

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders and provide services

  • Meet legal, tax and accounting requirements

  • Resolve disputes and enforce agreements

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10. Contact Information

For any questions about this Privacy Policy or your personal information, please contact:

I NEED THAT
Location: Perth, Western Australia
Email: helpingyou@ineedthatnow.org

 

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The most current version will always be available on this page.

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